We hope this letter finds you and your family in good health.
Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you have seen this during your visit to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows and goes beyond infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask for some screening questions. You will be asked those same questions again when you are in the office.
- We will be checking our team’s body temperature on a daily basis.
- We will be checking your body temperature as you come into our office.
- Our staff will be wearing complete isolation gear.
- Our operatories will be isolated per patient and completely disinfected with an EPA approved, hospital-grade disinfectant.
- We have a hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, children’s toys, and so forth since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.